Cbaji App Privacy Policy – How We Handle Your Personal Data as a Member in Bangladesh

1 Introduction

Cbaji app is committed to handling the personal information of its members with care, transparency and respect. This Privacy Policy sets out in plain terms what data we collect from users of the cbaji app platform, why we collect it, how we use it, and how we keep it secure.

This policy applies to all users of the cbaji app website and platform, including visitors who browse without registering and verified adult members who hold an active account. It covers data collected through the website, account registration forms, transaction processes, and any communications you have with the support team.

Cbaji app operates as an online sports betting and gaming platform serving adult users in Bangladesh. The personal data we collect is used solely for the purposes described in this policy. We do not sell personal data to third parties for marketing purposes, and we do not use your data in ways that are inconsistent with the purposes stated here.

By registering an account or continuing to use the cbaji app platform, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described. If you do not agree with any part of this policy, you should not use the platform.

2 Personal Data We Collect

Cbaji app collects personal data that is necessary to operate the platform, verify member eligibility, process transactions, and maintain account security. We collect only what is reasonably required for these purposes. The categories of data we may collect include:

We do not intentionally collect sensitive personal data beyond what is required for age and identity verification. If you provide additional information voluntarily — for example, in a support message — that information is handled with the same level of care as other personal data.

3 How We Use Your Personal Data

Cbaji app uses the personal data it collects for specific, defined purposes. We do not use your data for purposes beyond those listed here without first informing you and, where required, obtaining your consent.

• Account management: To create, maintain and secure your cbaji app account, including verifying your identity and age during registration.
• Platform operation: To process bets, settle game outcomes, update account balances, and provide access to platform features.
• Transaction processing: To handle deposits and withdrawals securely and to maintain accurate financial records for your account.
• Customer support: To respond to your enquiries, resolve account issues, and communicate important account-related information.
• Security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, and breaches of our Terms and Conditions.
• Responsible gaming: To monitor activity patterns that may indicate problematic gambling behaviour and to apply responsible gaming tools where appropriate.
• Legal compliance: To meet obligations under applicable laws and regulations, including age verification and anti-money laundering requirements.
• Platform improvement: To analyse usage patterns in aggregate form to improve the platform experience for members in Bangladesh.

4 Data Sharing and Third Parties

Cbaji app does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: Financial data is shared with payment service providers to process deposits and withdrawals. These providers operate under their own privacy and security standards.
• Identity verification services: Where required, identity and age verification data may be shared with third-party verification providers to confirm member eligibility.
• Technical service providers: Certain technical functions of the platform — such as hosting, security monitoring, and data storage — may be provided by third-party vendors who process data on our behalf under strict confidentiality agreements.
• Legal and regulatory authorities: Where required by applicable law, regulation or a valid legal request, cbaji app may disclose personal data to relevant authorities. We will only do so to the extent required and will inform you where legally permitted.

Any third party that processes personal data on behalf of cbaji app is required to handle that data securely and only for the purposes for which it was shared. We do not permit third-party service providers to use your data for their own independent purposes.

5 Cookies and Technical Tracking

Cbaji app uses cookies and similar technical tools to support the operation of the platform. Cookies are small data files stored on your device when you visit the site. They help the platform function correctly, maintain your session while you are logged in, and support security features.

The types of cookies used on cbaji app include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect your account. The platform cannot operate correctly without these cookies.
• Functional cookies: Used to remember your preferences and settings, such as language or display options, so you do not need to re-enter them on each visit.
• Analytics cookies: Used in aggregate, anonymised form to understand how members navigate the platform. This helps cbaji app identify areas for improvement. Individual users are not identified through analytics data.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorised access attempts, and other security threats to the platform and its members.

Most web browsers allow you to control cookie settings through the browser's preferences. You can choose to block or delete cookies, but doing so may affect the functionality of the cbaji app platform, including your ability to stay logged in or access certain features. Essential cookies cannot be disabled without affecting platform operation.

Cbaji app does not use cookies to serve third-party advertising or to track your activity across other websites for commercial profiling purposes.

6 Data Security

Cbaji app takes the security of your personal data seriously. We apply technical and organisational measures to protect the data we hold against unauthorised access, accidental loss, alteration, or disclosure. These measures are reviewed and updated as the platform evolves.

Security practices applied to protect member data on cbaji app include:

• Encrypted transmission of data between your device and the platform using standard secure protocols.
• Access controls that limit which staff or systems can access personal data, based on the principle of least privilege.
• Secure storage of account credentials, including hashed password storage rather than plain-text storage.
• Regular monitoring of platform systems for signs of unauthorised access or unusual activity.
• Procedures for responding to data security incidents, including notifying affected members where required.

While cbaji app applies reasonable security measures, no online platform can guarantee absolute security. Members in Bangladesh — particularly those accessing the platform from shared devices or public networks — are encouraged to take their own precautions, including using strong passwords, logging out after each session, and keeping their contact details up to date so that account alerts can reach them promptly.

7 Data Retention

Cbaji app retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention period for different categories of data varies depending on the nature of the data and the purpose for which it is held.

• Account data: Retained for the duration of your active membership and for a defined period after account closure, as required for legal and compliance purposes.
• Transaction records: Financial transaction data is retained for the period required under applicable financial record-keeping obligations.
• Identity verification data: Retained for the period required to demonstrate compliance with age verification and anti-money laundering obligations.
• Support communications: Retained for a reasonable period to allow follow-up on unresolved issues and to maintain a record of interactions.
• Technical and usage data: Retained in aggregate or anonymised form for platform improvement purposes, with identifiable data deleted or anonymised after the active account period.

When personal data is no longer required and the applicable retention period has passed, cbaji app will delete or anonymise it in a secure manner. If you close your account, your personal data will be handled in accordance with this retention schedule rather than deleted immediately, to meet legal obligations.

8 Your Rights as a Member

As a member of cbaji app, you have rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, you can contact the support team at [email protected] with your request and your registered account details.

• Right to access: You may request a copy of the personal data cbaji app holds about you. We will respond to verified access requests within a reasonable timeframe.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You can also update certain account details directly through your account settings.
• Right to deletion: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your personal data while a query or complaint is being resolved.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to complain: If you believe your data has been handled incorrectly, you have the right to raise a complaint with cbaji app directly. We will investigate and respond to complaints in good faith.

9 Minors, Age Verification and Adults-Only Access

Cbaji app is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. All members are required to confirm that they are 18 or older at the point of registration, and cbaji app carries out age verification checks as part of the account approval process.

If cbaji app becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted and the associated account will be closed immediately. We take underage access seriously and have processes in place to detect and prevent it.

Parents and guardians in Bangladesh who are concerned that a minor may have accessed or attempted to register on cbaji app are encouraged to contact the support team at [email protected]. We will investigate and act promptly on any such report.

The responsible gaming tools available on cbaji app — including deposit limits, session reminders and self-exclusion — are available to all verified adult members. These tools are part of our broader commitment to supporting safe and responsible use of the platform by adults who choose to participate.

10 Updates to This Privacy Policy

Cbaji app may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to our data practices. When this policy is updated, the revised version will be published on this page with an updated review date at the top of the document.

It is your responsibility as a member to review this Privacy Policy periodically. Continued use of the cbaji app platform after a policy update has been published constitutes acceptance of the revised terms. Where a change materially affects your rights or how your data is used, we will make reasonable efforts to notify active members through the platform or by other available means.

If you have questions about any update to this policy, or if you would like to understand how a specific change affects you, please contact the support team before continuing to use the platform.

11 Contact and Privacy Enquiries

If you have any questions about this Privacy Policy, about how cbaji app handles your personal data, or if you wish to exercise any of your data rights, please contact the support team directly. We aim to respond to all privacy-related enquiries promptly and in good faith.

Privacy contact: [email protected]

When contacting us about a privacy matter, please include your registered name and account email address so that we can verify your identity and locate your account records. This helps us handle your request accurately and efficiently.

For general account questions, platform guidance, or responsible gaming support, you can also visit the FAQ section of the platform. For information about how cbaji app manages betting and gaming activity, please refer to the Terms and Conditions page.